Refund policy

We want every gift to get a laugh, not a headache.

Faulty, damaged or not as described
If your item arrives faulty, damaged or not as described, email us within 15 days of delivery with your order number and a photo. We'll send a replacement or give you a full refund, including shipping. This doesn't affect your rights under the Australian Consumer Law.

Change of mind
We don't offer refunds for change of mind, wrong size ordered, or gifts that didn't get the reaction you hoped for. Please check the size guide before ordering.

Lost parcels
If your tracking hasn't updated for 10 business days, or your order hasn't arrived 25 business days after dispatch, contact us and we'll sort it out.

Refunds are paid to your original payment method within 5 business days of approval.